Get in Touch With Our Team

Need a hand? Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. You can contact us by live chat, email or phone for help with verification, deposits, withdrawals and bonus queries. Have your account details ready to speed things up, agents aim to resolve most enquiries promptly and clearly and will advise on next steps if further checks are needed.

Department	Contact
Customer support	[email protected] (live chat & email for account and technical help)
General enquiries	[email protected] (company info and feedback)
Affiliate enquiries	[email protected] (partner signups and reporting)
Phone	+44 20 7946 0821 (call for urgent help; answered during hours)
Working hours	Mon-Sun, 08:00-23:00 (chat usually faster; email replies within 24 hours)

Support via Email

Email is the preferred contact method for detailed requests, account issues or any case needing explanations or documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. Attach any supporting documents as PDFs or images and we’ll respond as quickly as possible.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" placeholder="Tell us about your enquiry or request" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background-color:#1a73e8;color:#fff;padding:10px 12px;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to reply quickly: most enquiries are answered within one business day. For simple questions use live chat for immediate help; email requests are usually handled within 24 hours. Complex cases such as document checks or payment investigations may take longer depending on their nature, but we’ll keep you updated at every stage until the issue is resolved.

Feedback

We welcome your feedback, suggestions and ideas to help improve the site. Please tell us about any features you’d like to see, problems you’ve found or ways we can make things easier. All messages are reviewed carefully by our team and used to refine offers, speed up processes and improve the overall user experience. Thank you for helping us get better.